Shipping policy

Shipping Policy
Last updated: May 2025

Thank you for visiting and shopping with Hula Hippie Candle Co.. Below are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy
Shipment Processing Time
All orders are processed within [1–3 business days]. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Shipment Method Estimated Delivery Time   Shipment Cost
Standard (e.g., USPS)   [3–5 business days]  varied by weight & transit destination
International  Not applicable

 

Delivery delays can occasionally occur.

Shipment to P.O. Boxes or APO/FPO Addresses
[Your Store Name] ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes
Hula Hippie Candle Co. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

International Shipping Policy

We currently do not ship outside of the united states.

Damages
Hula Hippie is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please reach out with your photo and order numbers and we will work towards a solution.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us
If you have any questions about this Shipping Policy, please contact us at:

Email: hulahippiecandles@gmail.com

Address: 130 Kentucky st. Petaluma, Ca 94952